Quality Management System

ISO 9001:2008 Quality Management System

ISO 9001:2008 Quality Management System

ISO 9001: 2008 defines quality as ‘the degree to which a set of inherent characteristics fulfils requirements.’ Grade denotes a category or grade attributed to a product, and grades and categories of products having the same functional use can be widely different. The term quality assurance is used to denote actions that lead to building confidence in all concerned stakeholders that requirements would be fulfilled. The term quality control simply focuses on fulfilling quality requirements. Quality management, on the other hand, encompasses all activities, maintaining the focus on distinction and control aspects in an organization as regards quality is concerned.

Gaining competitive advantage through quality; Successful companies are those driven by quality- from the way they operate, to the customer service standards they set and the products they deliver. Focusing on quality makes for leaner, fitter organization, and one that is better equipped to win new opportunities in an increasingly competitive global marketplace. Certifying your organization to ISO 9001, or other standards relating to quality, offers a proof of your commitment of business performance. ISO 9001: 2008: is an international standard related to quality management, applicable to any organization from all types of business sectors and activities.

ISO 9001: 2008: is based on eight quality management principles (all fundamental to good business practice). When fully adopted, these principles can help improve your organizational performance.

Benefits of ISO 9001:2008

  • Involves Top management in the improvement of the Quality management System.
  • Facilitates the organization to become a customer-focused organization.
  • Ensures sustained customer satisfaction by producing, delivering services and providing support functions that meet customer's needs and expectations.
  • Increases the effectiveness and efficiency of the organization through continual improvement in systems and products' /services quality.

Our competent and experienced Quality Consultants / Lead Auditors, guide our client organizations how to improve Quality Management, ensuring ‘Customer Satisfaction’ and ‘Business Transformation’. The drive also helps any type of organization to increase (a) Profit (b) Productivity and (c) Brand Equity.


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